At Southern Maritime Training Institute (SMTI), we strive to ensure our students’ satisfaction with our courses. If for any reason a student wishes to cancel their registration or request a refund, the following policy applies:

1. 1. Cancellation and Refund Requests: Students can request a cancellation and refund within 7 days from the date of registration. To initiate a cancellation or refund, please contact us at [email protected] with your registration details.

1. 1. Refund Eligibility: Refunds will be provided minus any administrative fees or charges incurred by SMTI. The refund amount will be processed within 7 days from the date of the refund request approval.

1. 1. Non-Refundable Items: Please note that certain fees, materials, or services may be non- refundable. These include

1. 1. • Administrative Fees: Any administrative charges or processing fees associated with registration or course materials might be non-refundable.

1. 1. • Course Materials: Certain physical course materials, textbooks, or resources provided to the student upon registration may be non-refundable once opened or used.

1. 1. • Examination Fees: Fees associated with examination or certification processes that have already been initiated or scheduled might be non-refundable.

1. 1. • Licensing Fees: If there are any licensing fees or costs related to specific certifications or accreditations that have been processed, these might be non-refundable.

1. 1. • Special Services or Additional Features: Any optional or additional services that have already been utilized or activated by the student, such as additional tutoring or personalized coaching, might be non-refundable.

1. 1. Course Changes: In the event of a necessary course change or cancellation by SMTI, registered students will be notified promptly. Options for rescheduling or refunds will be provided as applicable.

1. How to Request a Refund: To request a refund, please contact us via email at [email protected] with your registration details and reason for the refund request. Our team will guide you through the process.

By registering for our courses, you agree to abide by our institute’s policies, including the terms outlined in our Return Policy.

Please feel free to reach out to us at [email protected] for any further inquiries or clarifications regarding our return policy.

Thank you for choosing Southern Maritime Training Institute.